Customer Reviews

"Absolute first class service from start to finish! Very helpful & friendly team! Would highly recommend these guys & the Nuevo 1 camper. We ventured to the Cairngorms National Park for Thunder in the Glens in Aviemore then went on an adventure to Glenfinnan , Mallaig , Isle of Skye , Plockton & Loch Ness . Really hope to hire again in the future".

Jody Ann, Dufftown, August 2023

"We had an amazing weekend at Belladrum in a Neuvo 1 Campervan. The experience from the initial contact was first class. We had an excellent handover where everything was explained in great detail.  The Campervan had everything you could need inside. cooker, fridge/freezer, microwave and most importantly shower facilities.  I couldn't believe how luxurious the van was. Comfortable beds were amazing after a busy day at the festival, warm and cosy. I couldn't recommend this company enough.  I really wish I had a van of my own. Thank you all for an amazing first class upgrade to our festival weekend".

Suzanne Grant, Falkirk, August 2023

"All good from beginning to end. Great vehicle and Holly and the rest of the team are truly superb staff."

John Grinham, Bristol, UK, May 2023

"Four adults plus a dog made it a bit of a squeeze but once we worked out only one person could do something at any one time we managed to work around each other. Getting up and down from the top bunk was a bit of a challenge for 70+ ers, but entertaining for those watching 😂We decided not to use the on board toilet and shower facilities as it was just too cramped and personal privacy was an issue!! But it made a good storage for towels and wet coats. We lucked out with the weather , it could have been miserable if the weather had not been good. Make sure to have more than one driver to share the load and allow everyone to be able to take in the wonderful scenery. Most campsites were in fabulous locations round the NC500 which was our route."

Lisbeth Meek, East Sussex, UK, May 2023

"Can't think of anything you could improve, good communication all the way through and great handovers at the beginning and end of our trip."

Debra Scrimshaw, Oxon, UK, May 2023

"This is our second hire with you and the second time in the Vario 2 - we hope to make it at least a hat trick as wouldn't hesitate to book with you again! Thank you for the super friendly but also super efficient handover both at the start and end of our trip. The van was perfect for our adventure over to Lewis and Harris - we wild camped most nights (so hooray for the little shower room / toilet) and self catered pretty much all the time! There's so much storage space for all our 'stuff' and plenty of space to eat and play games round the table in the evening. The van is an OK size for the singletrack roads but big enough for us not to feel claustrophobic, even when the dog is wet and our 12 year old is muddy!"

Michelle & Simon Kilburn-Bond, UK, March 2023

"We flew in to Inverness Airport and were picked up and taken to our van. The whole process was seamless and very efficient. Everyone was very pleasant and helpful and we had a wonderful time driving around the very north of Scotland."

Thomas Gillard, UK, March 2023

"the staff were very attentive and helpful and when we were out with the van they were very responsive when we called with a problem - all of which were due to mistakes that we made! the motorhome itself was a perfect size for driving on some of the narrower roads in Scotland and we slept really well. We arranged a Tesco delivery on the day of hire and the staff put it all in the van for us."

Wendy Reed, UK, March 2023

"Lovely folk with great customer service."

Mike Fetherstone, UK, March 2023

"Very professional from start, van was in great condition and handover was very detailed."

Fiona Shannon, UK, October 2022

"Very personal and high quality service by Highland Campervans! And the NC500 scenery is stunning!"

Lieke van Moorsel, October 2022

"As a first time user we were very impressed by the customer service provided by Highland Camper vans, the van provided was in excellent condition and easy to drive and we’ll equipped."

Ed Stainke, October 2022

"Great service and information prior to and during the hire. The whole trip was outstanding and an adventure. Great motorhome and lots of info on you tube and handover."

Stephen, UK, September 2022

"Our entire Highlands experience was incredible. The Highland Campervans team set us up with great advice, constant support and a perfect van. The NC500 was a very special experience - astonishing scenery and lovely campsites and communities along the way. We’ll be doing it all again soon and definitely in a Highland Campervans vehicle."

John Watkins, UK, September 2022

"Excellent customer service, especially hand over brief. The layout of the vehicle well thought out, was equipped with all that you could need and to very good standard. We had an amazing trip on the NC500, staying at some exceptional camp sites that delivered some fantastic wildlife sightings. Highly recommended, hope to return soon. Thank you!"

Nick & Joanne Parsons, UK, September 2022

"Many thanks to everyone at Highland Campervans for such an excellent service. The van was fabulous and provided with all the equipment we might need. Great handover at the start gave us the confidence we needed for our first van experience - a lovely week touring the NC 500. We highly recommend Highland Campervans and hope to be back."

Chris & Steve, UK, September 2022

"Really great experience. The team were so friendly and helpful. They provided us with all the knowledge we needed for an amazing trip. The van was really well equipped and we had a great time!"

Catherine, UK, September 2022

"Simply the best!"

Winnie, September 2022

"The van pick up and instructions were very clear and comprehensive. The vehicle was in great condition and worked faultlessly. As a direct result of that, we had a fantastic trip to Skye and the mainland, and would not hesitate to hire from you again and to recommend to others that do the same!"

John Maclean, UK, August 2022

"Love Love loved my van and our trip away. This is our second year having a van with Highland Campervans, and they never disappoint. It was a last-minute booking this year but the staff still managed to sort me out a van. We were lucky to get a brand new van, it was great, very spacious. Vans always very clean and kitted out well. Katie is the best and helped us out lots, and it was always lovely to see her happy smiley face."

Karen Robertson, UK, July 2022

"We had a really great time with the Vario 1 discovering nice places all around the NC500! Thanks to the van we could visit places, that we would have never reached by bus and do various activities from surfing to hiking, which made up for an amazing experience!"

Pitt Meyer, July 2022

"Had a wonderful holiday. Everyone was so friendly and helpful. Would certainly recommend your company."

Pat Gandy, UK, July 2022

"The team could not have been more friendly or helpful. They responded to enquiries promptly and made the whole experience a real joy."

Peter Hall, May 2022

"Highly recommend. Very accommodating about us postponing our trip due to Covid. Provided plenty of information in advance and answered our many, many queries both via email in advance and when we arrived to pick up the van. The van was brilliant, very comfortable and spotless when we picked it up - it didn’t remain so once we had moved in! One campsite owner told us we had hired from the best place due to their care and attention to hirers and we agree! On return we had another friendly welcome and lots of genuine interest in where we had been, how it had gone and how we had found the van, welcoming feedback to improve! We were even given a tour of another van as we are already eyeing them up for next year’s holiday! That one looked equally marvellous! Very well equipped with kitchen equipment and a very clear and detailed inventory on the website so the few extras that we wanted we knew to take. If you’re in any doubt about a campervan holiday - just do it! We had such a brilliant time ‘playing houses’ - having camped in tents for many many holidays this was just a taste of absolute luxury! We look forward to returning next year!"

Heather Macdonald, UK, April 2022

 

 

 

The feedback given below is given by our customer through a satisfaction questionnaire they complete post hire. For more feedback please see our reviews on our Facebook page HERE